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It’s Monday morning, and you’re back at work after a relaxing weekend that felt entirely too short.  You gave yourself a pep talk during your entire drive – It’s Monday, new week, less stress, no worries and time to focus.

After you try to log into your computer at work, an error message pops up.  You try a few more times, only to receive the same message.  How annoying! You think, “Why can’t IT ever get this right?  It’s Monday morning and I can’t even work, this is not how I want to start my week!”

Now be honest, does this sound familiar?

As IT Consultants, CATS Technology gets it.  It is as frustrating to us as it is to you. But why is IT always the bad guy?  Let’s explore.

images-1The bearer of bad news.  IT Consultants make a constant effort to communicate with their clients from start to finish, which means there is a chance that unplanned issues can arise. YIKES! Let’s cue the yelling.  Nobody enjoys delivering bad news, so we aren’t too happy about this either.  However, the bright side is that we have kept you in the loop and no matter what the problem is, it is solved as quickly as possible.

It’s easy to blame.  We know, it’s easy to take your frustration out and blame IT for any issues that include a computer, printer, scanner, and the list goes on and on.  After all, IT should definitely have this under control, right?  Well, it’s not as easy as it seems.  Technology can be completely unpredictable, and usually it’s not until something goes wrong that it’s brought to our attention (well, your attention first of course).

So, try to cut us IT Consultants a break.  At CATS Technology, we are constantly working behind the scenes and around the clock.  We try our hardest to fix everything, however, technology does not always make it possible.

Remember, while we are the ones who need to take the blame, we are also the ones trying our best to solve the problems so you can work headache free Monday through Friday!