Unique Features of CATS Technology Solutions Group

July 17, 2018 12:26 pm | Published by

Are you wondering what makes CATS Technology so unique from other IT companies?  Or why you should trust CATS with your daily IT operations that your company relies so largely on?  Here are some, of many, features that makes CATS Technology an IT company worth getting involved with:

 

 

  • Quick Response Time: If you are experiencing technical issues, don’t worry! A team member from CATS Technology will be in touch with you as soon as possible.  (Just don’t forget to submit the ticket or call if you are experiencing computer issues, we are available 24/7)

 

  • On-Site and Off-Site Support: If we can fix it remotely, we will.  If we need to visit your workplace to fix it, we will.  Whatever it takes to get the job done, we do it.

 

  • Helpdesk Ticketing System: Our system makes sure all tickets are received and stored in a timely fashion.  We receive an instant notification which makes sure no ticket is missed.

 

  • 24×7 System Monitoring: Besides being in constant contact with you, we have multiple sets of eyes monitoring your system day and night to ensure everything is running smoothly.

 

  • Team of IT Professionals: You don’t get just one, but instead a team of very skilled, successful IT professionals.  How can you beat that?!

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This post was written by Darrin Gonchar

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