IT Careers at CATS Technology
Are you Passionate about the power of technology?
Join Our Family
Working at CatsTechnology means immersing yourself in the world of IT solutions, where you’ll innovate and collaborate with a diverse team to create tailored digital solutions that drive business success. It’s about navigating the ever-evolving technology landscape to deliver impactful results for clients and contribute to their growth journey.
Current Job Openings
Help Desk Technician
Ideal candidate will have at least 3 years experience in the following:
• Ability to diagnose and fix hardware and software issues for desktops, servers, cloud services and networks
• Experience providing IT services to businesses working for an MSP on a helpdesk Experience installing and troubleshooting problems on WinXP, Windows7, Win2003/2008 Server, Active Directory, Exchange, DNS
• Experience in troubleshooting network related issues that can be related to network infrastructure such as switches and routers
• Person applying must have some experience of PC Rebuilds, Installations, Peripherals, etc. Please do not apply if you don’t have any experience.
• Customer service experience
• Inbound phone and remote login support for end-users
• Desktop/laptop reconfiguration and troubleshooting
• Entry of all work and requests into help desk system
• Ticket entry based off of network and server monitoring platforms
• Understanding of workflows and service desk processes and procedures
• Ability to provide a superior level of client service in all circumstances
• Provides professional server/desktop support for local and remote computer users (network admin preferably)
• Provides troubleshooting of computer desktops (software/hardware), resolving connectivity issues
• Ensures system backups are being properly performed on servers
• Ability to work with various vendors on our clients behalf
• Writes and maintains effective system and process documentation
• Ensures all work is completely and satisfactory verified
• Completes special projects as required in a timely manner
• Mac knowledge a plus
• Requires strong organizational, written and verbal communication skills
• Must have the ability to work independently, as well as, ability to function as a successful and participating team member
• Must be detail oriented and able to work on multiple tasks at one time.
Ability to learn and adapt to new technology is essential, as is, the ability to think out problems and solutions logically.
• This technician may work under the guidance of more senior level staff or managers and perform other duties as required
• This position requires a rotating on-call component for 24/7 availability
• Reliable transportation is mandatory
• Credit/Background/Driving Record checks need to be clean
Project Team Member
Our Mission
At Cats Technology Solutions Group, our mission is to empower businesses with seamless and secure technology solutions, enabling them to thrive in a digital world. We are dedicated to delivering unparalleled Managed IT Services, fostering innovation, and ensuring the reliability of our clients’ IT infrastructure. Committed to excellence, we strive to be a trusted partner, providing proactive and tailored solutions that align with the evolving needs of our clients. At the core of our mission is a passion for delivering exceptional service, building lasting partnerships, and contributing to the success of the businesses we serve.
Our Vision
As a leading Managed IT Service Provider, our vision at Cats Technology Solutions Group is to redefine the landscape of technology solutions. We envision a future where businesses leverage cutting-edge IT services from Cats Technology to unlock their full potential. Committed to continuous innovation, we aim to be at the forefront of technological advancements, anticipating the needs of our clients and adapting our services to fuel their growth. Our vision is to be recognized as a catalyst for digital transformation, driving efficiency, security, and success for our clients, while fostering a workplace where our team thrives in an atmosphere of collaboration, creativity, and professional fulfillment.
Building Success Through Collaboration and Teamwork
If you’re considering joining the CATS Technology Solutions Group, you’re taking a significant step toward a dynamic and fulfilling career in the technology industry. We prioritize excellence, innovation, and customer service not only for our clients but also for our team members. We’re dedicated to providing a workplace where your talents can thrive. As part of our family in the vibrant state of New Jersey, you’ll find ample opportunities for professional growth and development.
Our company culture values collaboration and inclusivity, fostering creativity and teamwork. At CATS Technology Solutions Group, you’ll discover an inspiring work environment.
We’re committed to empowering our employees by providing access to state-of-the-art technology and resources. Whether you’re an experienced professional or just starting your career journey, we believe in the importance of continuous improvement. Through comprehensive training and mentorship opportunities, we ensure that our team members have the tools they need to succeed. We foster a supportive community where every individual feels appreciated, encouraged, and empowered to achieve their goals. Plus, we place a strong emphasis on teamwork, recognizing that collective effort leads to greater success.