You must be in communication with a CATS Technician via phone or email before connecting or your connection call may not be answered.
1.Contact CATS via the support email or by phone. The first step in our process is to determine if we can resolve the issue by phone, or require an onsite visit, before we begin attempting to connect online
2. Once you are on the phone with a member of our support team, you will be directed back to this page to initiate the screen-sharing session. Simply fill in the form and click the CATS Technology Solutions Group Live Support button.
3. Once you are on the phone with a member of our support team, you will be directed back to this page to initiate the screen-sharing session. Simply fill in the form and click the CATS Technology Solutions Group Live Support button.
4. With your permission, your support representative can view your screen and share control of your mouse and keyboard.
5. You are in full control of your computer at all times. You always have overriding control of your mouse and keyboard, and you can end the screen-sharing session at any time.
You must be in communication with a CATS Technician via phone or email before connecting or your connection call may not be answered.
1.Contact CATS via the support email or by phone. The first step in our process is to determine if we can resolve the issue by phone, or require an onsite visit, before we begin attempting to connect online
2. Once you are on the phone with a member of our support team, you will be directed back to this page to initiate the screen-sharing session. Simply fill in the form and click the CATS Technology Solutions Group Live Support button.
3. Once you are on the phone with a member of our support team, you will be directed back to this page to initiate the screen-sharing session. Simply fill in the form and click the CATS Technology Solutions Group Live Support button.
4. With your permission, your support representative can view your screen and share control of your mouse and keyboard.
5. You are in full control of your computer at all times. You always have overriding control of your mouse and keyboard, and you can end the screen-sharing session at any time.
No need to pick up the phone. Instant support without interrupting your workflow.
Visit our Client Portal to Submit Tickets, View Ticket Status, Provide Ticket Updates
To speak to a representative, call our help desk directly at (866)-370-8994
Open a ticket by emailing Support@CATS
Technology.com
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