Managed IT Solutions
Your IT, Our Responsibility—So You Can Focus On The Important Things
Managed IT Can Save You Money
Set up a free 15-minute consultation to talk about how we can optimize, protect, and grow your business.
Choose Dedication, Choose CATS
Your business runs on tech. We make sure it never stops
Your technology systems serve as the bedrock of your daily business operations. Rest easy knowing that your IT systems are supported around the clock. Our dedicated team of managed service providers are prepared to handle all of your major and minor IT needs, from simple tasks like resetting passwords to managing complex cloud environments. Let us be a part of your success.
Skilled Technicians: Our team is made up of seasoned IT experts who stay current with the latest technologies and best practices.
24/7 Support: No matter the hour, our IT professionals are on call to resolve issues and answer questions—365 days a year.
Custom Solutions: Your business is unique—and so is our approach. We tailor our services to fit your exact needs and goals.
Trusted Partnerships: We work closely with industry leaders like Microsoft, Barracuda, Huntress, Dell, and SonicWall to deliver top-tier solutions.
IT Compliance & Security Management
Fortify your defenses and stay one step ahead of any potential vulnerabilities. Our expert team employs state of the art technology to mitigate risks and maintain compliance with industry standards
Full Time Help Desk Support
Our IT help desk stands ready around the clock, 365 days a year, ensuring uninterrupted support for our clients. Our dedicated team commits to fast resolutions, addressing anything from basic troubleshooting to complex technology challenges
Proactive Monitoring and Performance Optimization
Minimize downtime and maximize performance and reliability. Our dedicated team diligently monitors your systems using cutting-edge remote monitoring tools and performs regular performance checks. By identifying and addressing potential issues before they escalate, we ensure uninterrupted operations and optimal performance for your business.
Infrastructure Oversight
Guarantee seamless operations within your organization. We assess your IT infrastructure to make sure your workspace is equipped with the necessary tools essential for your teams success. From hardware essentials to software solutions, we ensure you have the technological support to thrive in the daily work day.
Strategic Technology Planning
Recieve a strategic partner, a VCIO who will provide your business with valuable insights and expertise to help steer your business in the right direction. Leverage their wealth of experience and top tier industry planning to make decisions that are not only effective but cost efficient
Ultimate Care Plan : Our Foundation to Custom Solutions
The fundamental framework for your businesses tailored solution
Our Process
Assess
We focus on understanding your business goals and challenges. Our experts conduct an onsite evaluation of your infrastructure to identify areas for improvement, from security to system efficiency, ensuring our solutions support both your current needs and future growth.
Does this work for you?
Recommend
Our experts will work with you to recommend solutions that align with your goals, creating a customized care plan that enhances security, productivity, and growth—while you focus on what matters most.
Stabilize
We’ll seamlessly integrate your new managed service plan, starting with optimizing your existing environment. As we progress, you’ll begin to feel the impact of CATS, with technology support that lifts the burden from your shoulders.
Maintain
With us handling your technology, you can focus on growing your business, knowing we’re working 24/7 to keep everything running smoothly.
Managed IT vs. Break-Fix IT
Managed IT services help you save money by preventing issues before they disrupt your operations. Instead of waiting for something to break — like in the break-fix model — managed IT providers continuously monitor your systems, apply software updates, and catch vulnerabilities early. This proactive approach reduces emergency repair costs, minimizes expensive downtime, and extends the life of your equipment.
You also benefit from predictable, flat-rate monthly billing, which allows for better financial planning compared to the unpredictable and often high costs of calling for help only when something goes wrong. Over time, this strategy not only protects your budget but also boosts productivity, supports business growth, and strengthens your overall cybersecurity posture.
Is my business a suitable candidate for Managed IT Services?
Managed IT Services are suitable for businesses of all sizes and industries. Whether you’re a small startup looking to offload IT responsibilities, a mid-sized company seeking to enhance IT capabilities, or a large enterprise in need of scalable IT support, Managed IT Services can be customized to align with your specific requirements and budget.
How do Managed IT Services differ from traditional IT support?
Unlike traditional IT support models, which often involve reactive troubleshooting and break-fix solutions, Managed IT Services take a proactive approach to IT management. Instead of waiting for problems to arise, Managed IT providers actively monitor and maintain your IT systems to prevent issues from occurring in the first place, thereby minimizing disruptions and optimizing performance. This proactive approach allows you to focus on your core business activities while we handle all technological aspects and provide support whenever you need it, ensuring smooth operations and peace of mind. In addition, we are here waiting for your call. Lost a password or get a suspicious email? Call into our IT help desk we are here to help guide you through challenges.
How are Managed IT Services priced?
Our Managed IT Services are typically priced based on factors such as the scope of services, the size and complexity of your IT environment, the number of users or devices supported, and any additional customization or add-on services required.
Do you offer 24/7 support?
Yes, we offer 24-hour support to ensure that you have access to assistance whenever you need it, day or night. Our dedicated team and IT help desk are available around the clock to address any IT issues or emergencies that may arise, providing you with peace of mind and uninterrupted business operations.
Why choose CATS Technology as your Managed IT Services provider?
With our proven excellence and global recognition as 11th MSP in the world, you’re partnering with a trusted leader in IT solutions, ensuring unparalleled expertise and service quality
Answers To Your Most Asked Questions
Got more questions you need answered?
Managed IT Solutions
Your IT, Our Responsibility—So You Can Focus On The Important Things
Managed IT Can Save You Money
Set up a free 15-minute consultation to talk about how we can optimize, protect, and grow your business.
Choose Dedication, Choose CATS
Your business runs on tech. We make sure it never stops
Your technology systems serve as the bedrock of your daily business operations. Rest easy knowing that your IT systems are supported around the clock. Our dedicated team of managed service providers are prepared to handle all of your major and minor IT needs, from simple tasks like resetting passwords to managing complex cloud environments. Let us be a part of your success.
Trusted Partnerships: We work closely with industry leaders like Microsoft, Barracuda, Huntress, Dell, and SonicWall to deliver top-tier solutions.
Custom Solutions: Your business is unique—and so is our approach. We tailor our services to fit your exact needs and goals.
24/7 Support: No matter the hour, our IT professionals are on call to resolve issues and answer questions—365 days a year.
Skilled Technicians: Our team is made up of seasoned IT experts who stay current with the latest technologies and best practices.
Ultimate Care Plan : Our Foundation to Custom Solutions
The fundamental framework for your businesses tailored solution
IT Compliance & Security Management
Fortify your defenses and stay one step ahead of any potential vulnerabilities. Our expert team employs state of the art technology to mitigate risks and maintain compliance with industry standards
Infrastructure Oversight
Guarantee seamless operations within your organization. We assess your IT infrastructure to make sure your workspace is equipped with the necessary tools essential for your teams success. From hardware essentials to software solutions, we ensure you have the technological support to thrive in the daily work day.
Proactive Monitoring and Performance Optimization
Minimize downtime and maximize performance and reliability. Our dedicated team diligently monitors your systems using cutting-edge remote monitoring tools and performs regular performance checks. By identifying and addressing potential issues before they escalate, we ensure uninterrupted operations and optimal performance for your business.
Full Time Help Desk Support
Our IT help desk stands ready around the clock, 365 days a year, ensuring uninterrupted support for our clients. Our dedicated team commits to fast resolutions, addressing anything from basic troubleshooting to complex technology challenges
Strategic Technology Planning
Receive a strategic partner, a VCIO who will provide your business with valuable insights and expertise to help steer your business in the right direction. Leverage their wealth of experience and top tier industry planning to make decisions that are not only effective but cost efficient
Our Process
Assess
We focus on understanding your business goals and challenges. Our experts conduct an onsite evaluation of your infrastructure to identify areas for improvement, from security to system efficiency, ensuring our solutions support both your current needs and future growth.
Does this work for you?
Recommend
Our experts will work with you to recommend solutions that align with your goals, creating a customized care plan that enhances security, productivity, and growth—while you focus on what matters most.
Stabilize
We’ll seamlessly integrate your new managed service plan, starting with optimizing your existing environment. As we progress, you’ll begin to feel the impact of CATS, with technology support that lifts the burden from your shoulders.
Maintain
With us handling your technology, you can focus on growing your business, knowing we’re working 24/7 to keep everything running smoothly.
Answers To Your Most Asked Questions
Got more questions you need answered?
Managed IT vs. Break-Fix IT
Managed IT services help you save money by preventing issues before they disrupt your operations. Instead of waiting for something to break — like in the break-fix model — managed IT providers continuously monitor your systems, apply software updates, and catch vulnerabilities early. This proactive approach reduces emergency repair costs, minimizes expensive downtime, and extends the life of your equipment.
You also benefit from predictable, flat-rate monthly billing, which allows for better financial planning compared to the unpredictable and often high costs of calling for help only when something goes wrong. Over time, this strategy not only protects your budget but also boosts productivity, supports business growth, and strengthens your overall cybersecurity posture.
Is my business a suitable candidate for Managed IT Services?
Managed IT Services are suitable for businesses of all sizes and industries. Whether you’re a small startup looking to offload IT responsibilities, a mid-sized company seeking to enhance IT capabilities, or a large enterprise in need of scalable IT support, Managed IT Services can be customized to align with your specific requirements and budget.
How do Managed IT Services differ from traditional IT support?
Unlike traditional IT support models, which often involve reactive troubleshooting and break-fix solutions, Managed IT Services take a proactive approach to IT management. Instead of waiting for problems to arise, Managed IT providers actively monitor and maintain your IT systems to prevent issues from occurring in the first place, thereby minimizing disruptions and optimizing performance. This proactive approach allows you to focus on your core business activities while we handle all technological aspects and provide support whenever you need it, ensuring smooth operations and peace of mind. In addition, we are here waiting for your call. Lost a password or get a suspicious email? Call into our IT help desk we are here to help guide you through challenges.
How are Managed IT Services priced?
Our Managed IT Services are typically priced based on factors such as the scope of services, the size and complexity of your IT environment, the number of users or devices supported, and any additional customization or add-on services required.
Do you offer 24/7 support?
Yes, we offer 24-hour support to ensure that you have access to assistance whenever you need it, day or night. Our dedicated team and IT help desk are available around the clock to address any IT issues or emergencies that may arise, providing you with peace of mind and uninterrupted business operations.
Why choose CATS Technology as your Managed IT Services provider?
With our proven excellence and global recognition as 11th MSP in the world, you’re partnering with a trusted leader in IT solutions, ensuring unparalleled expertise and service quality