To speak to a representative, call our help desk directly at (866)-370-8994
Open a ticket by emailing Support@CATS
Technology.com
No need to pick up the phone. Instant support without interrupting your workflow.
Visit our Client Portal to Submit Tickets, View Ticket Status, Provide Ticket Updates
You must be in communication with a CATS Technician via phone or email before attempting to connect, as your connection call may not be answered otherwise. Trying to connect your phone? View instructions
1.Contact CATS via the support email or by phone. The first step in our process is to determine if we can resolve the issue by phone, or require an onsite visit, before we begin attempting to connect online
2. Once you are on the phone with a member of our support team, you will be directed back to this page to initiate the screen-sharing session. Simply fill in the form and click the Client Rescue Support LAUNCH Button
3. With your permission, your support representative can view your screen and share control of your mouse and keyboard.
4. You are in full control of your computer at all times. You always have overriding control of your mouse and keyboard, and you can end the screen-sharing session at any time.
At CATS Technology, our success is built on the relationships we’ve developed with our clients and the trust they place in us. We believe the best connections come from people who know us best!
If you know a business that could benefit from reliable IT support, we’d love for you to send them our way. As a thank-you for helping us grow, you’ll receive a referral reward when the business you refer becomes a CATS client.
Simply fill out the form below to get started!
Introduce a business that could benefit from CATS.
Our team reaches out and explores how we can help.
Earn your reward when the referral qualifies.
cmd-catstechnologysolutionsgroup.screenconnect.com
Then tap Go.
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