Managed IT Solutions
Your IT, Our Responsibility—So You Can Focus On The Important Things
Managed IT Can Save You Money
Set up a free 15-minute consultation to talk about how we can optimize, protect, and grow your business.
Powerful Managed IT Solutions
Your IT, Our Responsibility—So You Can Focus On The Important Things
Start with a complimentary IT consultation
Set up a free 15-minute consultation to talk about how we can optimize, protect, and grow your business.
Choose Dedication, Choose CATS
Your business runs on tech. We make sure it never stops
Your technology systems serve as the bedrock of your daily business operations. Rest easy knowing that your IT systems are supported around the clock. Our dedicated team of managed service providers are prepared to handle all of your major and minor IT needs, from simple tasks like resetting passwords to managing complex cloud environments. Let us be a part of your success.
Skilled Technicians: Our team is made up of seasoned IT experts who stay current with the latest technologies and best practices.
24/7 Support: No matter the hour, our IT professionals are on call to resolve issues and answer questions—365 days a year.
Custom Solutions: Your business is unique—and so is our approach. We tailor our services to fit your exact needs and goals.
Trusted Partnerships: We work closely with industry leaders like Microsoft, Barracuda, Huntress, Dell, and SonicWall to deliver top-tier solutions.
Trusted Partnerships: We work closely with industry leaders like Microsoft, Barracuda, Huntress, Dell, and SonicWall to deliver top-tier solutions.
24/7 Support: No matter the hour, our IT professionals are on call to resolve issues and answer questions—365 days a year.
Skilled Technicians: Our team is made up of seasoned IT experts who stay current with the latest technologies and best practices.
Custom Solutions: Your business is unique—and so is our approach. We tailor our services to fit your exact needs and goals.
Choose Dedication, Choose CATS
Your business runs on tech. We make sure it never stops
Your technology systems serve as the bedrock of your daily business operations. Rest easy knowing that your IT systems are supported around the clock. Our dedicated team of managed service providers are prepared to handle all of your major and minor IT needs, from simple tasks like resetting passwords to managing complex cloud environments. Let us be a part of your success.
Trusted Partnerships: We work closely with industry leaders like Microsoft, Barracuda, Huntress, Dell, and SonicWall to deliver top-tier solutions.
Custom Solutions: Your business is unique—and so is our approach. We tailor our services to fit your exact needs and goals.
24/7 Support: No matter the hour, our IT professionals are on call to resolve issues and answer questions—365 days a year.
Skilled Technicians: Our team is made up of seasoned IT experts who stay current with the latest technologies and best practices.
Proactive IT Support & Monitoring
Proactive monitoring and maintenance designed to identify and resolve issues before they cause downtime or disrupt your business.
Helpdesk & Remote IT Support
24/7 Fast, reliable IT support that helps your team resolve technical issues quickly and stay productive without unnecessary delays.
Compliance & Cybersecurity Management
Ongoing security management and compliance support to help protect your systems, data, and business from evolving cyber threats.
Cybersecurity Solutions & Risk Management
Layered cybersecurity solutions that reduce risk, strengthen defenses, and help safeguard your business against data breaches and attacks.
Strategic Technology Planning
Long-term technology planning aligned with your business goals to support growth, improve efficiency, and guide smarter IT decisions.
Patch Management & System Updates
Keep systems secure and up to date with automated patching and updates that reduce vulnerabilities and improve performance.
Your Dedicated IT Help Desk
When technical issues arise, every minute counts. Our Help Desk Support provides your team with quick, reliable assistance to keep your business running smoothly. Whether it’s troubleshooting software problems, resolving login issues, or answering “how-to” questions, our expert technicians are just a call, chat, or email away.
How It works
We maintain a complete record of your company’s systems, configurations, and past service calls in a centralized database, so any technician who assists you is immediately familiar with your environment and able to provide fast, effective support. With a full team of IT experts at your disposal, our staff’s broad, deep, and varied knowledge ensures that someone is always available to resolve your issue quickly and keep your business running smoothly.
- Live Chat With Our Technicians
- Email/Phone Support
- Custom Client Portal to View and Edit Tickets
Our Process
1
Assess
We focus on understanding your business goals and challenges. Our experts conduct an onsite evaluation of your infrastructure to identify areas for improvement, from security to system efficiency, ensuring our solutions support both your current needs and future growth.
Does this work for you?
2
Recommend
Our experts will work with you to recommend solutions that align with your goals, creating a customized care plan that enhances security, productivity, and growth—while you focus on what matters most.
Stabilize
We’ll seamlessly integrate your new managed service plan, starting with optimizing your existing environment. As we progress, you’ll begin to feel the impact of CATS, with technology support that lifts the burden from your shoulders.
3
Maintain
With us handling your technology, you can focus on growing your business, knowing we’re working 24/7 to keep everything running smoothly.
4
Let CATS Technology Provide Managed Solutions That Fit Your Business
Your technology, security, and support are designed around how your business works.
- 24/7 Help Desk Support
- Server Support
- Email Spam Monitoring
- Industry Compliance Management
- Dedicated Account VCIO
- Workstation Backup & Support
- Hardware Deployment
- Employee Setup/Terminations
- 24/7 Proactive Network Monitoring
- Technology Management
Industries We Serve
We support businesses across a range of industries with reliable, security-focused managed IT services.
Healthcare/Medical
Law Firms
Accounting & Financial Firms
Non Profits
Insurance
Construction & Trade
Managed IT vs. Break-Fix IT
Managed IT services help you save money by preventing issues before they disrupt your operations. Instead of waiting for something to break — like in the break-fix model — managed IT providers continuously monitor your systems, apply software updates, and catch vulnerabilities early. This proactive approach reduces emergency repair costs, minimizes expensive downtime, and extends the life of your equipment.
You also benefit from predictable, flat-rate monthly billing, which allows for better financial planning compared to the unpredictable and often high costs of calling for help only when something goes wrong. Over time, this strategy not only protects your budget but also boosts productivity, supports business growth, and strengthens your overall cybersecurity posture.
Is my business a suitable candidate for Managed IT Services?
Managed IT Services are suitable for businesses of all sizes and industries. Whether you’re a small startup looking to offload IT responsibilities, a mid-sized company seeking to enhance IT capabilities, or a large enterprise in need of scalable IT support, Managed IT Services can be customized to align with your specific requirements and budget.
How do Managed IT Services differ from traditional IT support?
Unlike traditional IT support models, which often involve reactive troubleshooting and break-fix solutions, Managed IT Services take a proactive approach to IT management. Instead of waiting for problems to arise, Managed IT providers actively monitor and maintain your IT systems to prevent issues from occurring in the first place, thereby minimizing disruptions and optimizing performance. This proactive approach allows you to focus on your core business activities while we handle all technological aspects and provide support whenever you need it, ensuring smooth operations and peace of mind. In addition, we are here waiting for your call. Lost a password or get a suspicious email? Call into our IT help desk we are here to help guide you through challenges.
How are Managed IT Services priced?
Our Managed IT Services are typically priced based on factors such as the scope of services, the size and complexity of your IT environment, the number of users or devices supported, and any additional customization or add-on services required.
Do you offer 24/7 support?
Yes, we offer 24-hour support to ensure that you have access to assistance whenever you need it, day or night. Our dedicated team and IT help desk are available around the clock to address any IT issues or emergencies that may arise, providing you with peace of mind and uninterrupted business operations.
Why choose CATS Technology as your Managed IT Services provider?
With our proven excellence and global recognition as 11th MSP in the world, you’re partnering with a trusted leader in IT solutions, ensuring unparalleled expertise and service quality
Answers To Your Most Asked Questions
Got more questions you need answered?