What is a Help Desk and Why You Need One?
Before we dive into the many benefits of an IT Help Desk, let’s start off with explaining what a Help Desk is. A Help Desk is a resource center that provides information and support to computer users. A Help Desk is available for users to contact when problems arise regarding any IT issues. Reasons […]
Why an IT Help Desk is Beneficial for You
A help desk is a resource center designed to provide information and support to users. When a problem arises related to IT services, software, and applications, the help desk is there to assist. An IT help desk is very beneficial for a number of reasons. Constant 24/7 Support Full time support eliminates the need for […]